Terms of Service
Effective July 2026
1. Acceptance of Terms
These Terms of Service (the "Terms") form a binding agreement between you and HaviMenu ("we", "us" or "our"). By creating an account or using the HaviMenu platform, websites, apps and related services (together, the "Services") you agree to these Terms.
2. The Services
HaviMenu provides tools for food businesses to create digital menus, generate QR codes, accept customer orders and manage their operations. We may add, remove or modify features from time to time.
3. Eligibility
You must be at least 18 years old and legally able to enter into a binding contract to use the Services. By using the Services you represent that you meet these requirements.
4. Accounts
You are responsible for keeping your account credentials confidential and for all activity under your account. Notify us immediately of any unauthorised use.
5. Free Trial
New accounts may start with a seven-day free trial. No payment is required to create the trial account. At the end of the trial you must select a paid plan to continue using paid features.
6. Plans and Billing
Paid plans are billed quarterly, half-yearly or yearly, in advance. Fees are non-refundable except where required by law. You authorise us to charge your selected payment method for all fees. We may change plan prices with reasonable notice.
7. Acceptable Use
You agree not to misuse the Services, including by uploading unlawful, harmful, misleading or infringing content, attempting to breach security, interfering with other users, or using the Services to send unsolicited communications.
8. Your Content
You retain ownership of the content you upload to the Services. You grant HaviMenu a worldwide, non-exclusive licence to host, display, reproduce and distribute your content solely as needed to provide the Services.
9. Orders and Customers
You are solely responsible for fulfilling orders placed through your public menu, for the accuracy of your menu, prices, availability, allergen information and for complying with all laws applicable to your business.
10. Third-Party Services
The Services may integrate with third-party services such as WhatsApp, payment providers and mapping providers. Your use of those services is subject to their own terms and privacy policies.
11. Intellectual Property
The Services, including all software, trademarks, logos and content provided by HaviMenu, are owned by HaviMenu or its licensors and are protected by intellectual property laws. Except as expressly permitted, you may not copy, modify, distribute or create derivative works.
12. Suspension and Termination
We may suspend or terminate your access to the Services if you breach these Terms, fail to pay applicable fees, or if we are required to do so by law. You may cancel your subscription at any time; access to paid features ends at the end of the current billing period.
13. Disclaimers
The Services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. We do not warrant that the Services will be uninterrupted, error-free or secure.
14. Limitation of Liability
To the maximum extent permitted by law, HaviMenu will not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue, data or goodwill, arising out of or related to your use of the Services. Our total liability for any claim will not exceed the amounts you paid to HaviMenu in the twelve months preceding the claim.
15. Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria, without regard to conflict of law principles. Disputes arising under these Terms will be resolved in the courts of competent jurisdiction in Lagos, Nigeria.
16. Changes and Contact
We may update these Terms from time to time. If we make material changes we will notify you through the Services or by email. Continued use of the Services after the effective date constitutes your acceptance of the updated Terms.
Questions about these Terms may be sent to hello@havimenu.com or to our head office at 3 Adeoyo Street, Papa Ajao, Mushin, Lagos State, Nigeria.
