Privacy Policy

This Privacy Policy explains how HaviMenu ("we", "us" or "our") collects, uses, shares and protects personal information when you use the HaviMenu platform, websites, apps and related services (together, the "Services"). By using the Services you agree to this Policy.

Account information: name, email address, phone number, password and business details you provide during signup and setup.

Business content: menus, products, categories, prices, images, branding and settings you upload or configure.

Order information: items ordered, order totals, customer contact details and delivery information you or your customers provide.

Usage information: pages visited, features used, device information, browser type, IP address and approximate location.

Cookies and similar technologies used to keep you signed in and to improve the Services.

To provide, operate, secure and improve the Services.

To create and manage your account, business and subscription.

To process orders placed through your public menu.

To communicate with you about updates, support and important changes.

To detect, investigate and prevent fraud, abuse and security incidents.

To comply with applicable laws and enforce our Terms of Service.

With service providers who help us operate the Services (for example hosting, storage, email, analytics and payment infrastructure), under appropriate confidentiality obligations.

With your customers, when they place orders or view your public menu, limited to information you have chosen to publish.

When required by law, legal process, or to protect the rights, property or safety of HaviMenu, our users or the public.

In connection with a business transaction such as a merger, acquisition or asset sale, subject to standard confidentiality protections.

We do not sell your personal information.

We retain your information for as long as your account is active and as needed to provide the Services. We may retain limited information after account closure to comply with legal obligations, resolve disputes and enforce our agreements.

We use administrative, technical and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights to access, correct, update, delete or restrict the processing of your personal information, and to object to processing or request data portability. Contact us to exercise these rights.

Your information may be processed in countries other than the country in which you reside. Where required, we take steps to ensure appropriate safeguards are in place.

The Services are not directed to children under 13, and we do not knowingly collect personal information from them.

The Services may link to or integrate with third-party services (for example WhatsApp, payment gateways, mapping providers). Their handling of your information is governed by their own privacy policies.

We may update this Privacy Policy from time to time. If we make material changes we will notify you through the Services or by email. Continued use of the Services after the effective date of the updated Policy constitutes your acceptance of the changes.

If you have questions about this Privacy Policy or our data practices, contact us at hello@havimenu.com or at our head office: 3 Adeoyo Street, Papa Ajao, Mushin, Lagos State, Nigeria.